Above all else, we believe that the conversation you have with the customer matters most, and we apply this to our service, allowing us to provide service with a strong sense of pride. In order to provide as smooth and appropriate communication to the incredibly varied customers, each with their own ways of thinking, values, and personality, each of our communicators carries out their calls whilst thinking of the customer. The small but important comments that show the listener understands, the conversations that spark human-like laughs. These are the small differences we value.
Communication that connects hearts, increases customer satisfaction, and raises profits.
From strategy development to PDCA, we have a proven track record improving success rates.
We provide the speedy distribution essential to tele-sales at a low cost, all in a respectful manner.
Training manuals to improve results.
Data mining to help plan your next marketing strategy.
Get the necessary support to take part in globalization.
efficient mail-based support services.
Matching the method of communication to the other person.
As part of a web marketing package, we monitor customer reviews and post on internet bulletin boards.
Increasing the number of calls compared to mails improves the success rate for sales! This is the guideline we follow based on our data. We can help you plan and implement a variety of phone-based promotions.
Whether you are a Japanese company looking to break into foreign markets, or a foreign company wanting high quality services for your local market, we offer a wide variety of support for global businesses.
We recommend and provide the appropriate BPO (Business Process Outsourcing) services for you, based on work content, cost, and efficiency.
Sales strategy, product strategy, and many other kinds of valuable data are gathered through our contact center operations. From total marketing production, research and exhibitions, to product monitoring, the data has a wide range of potential applications.
