Social Monitoring

Social Monitoring Service

The ability to quickly and efficiently find information about a company and reviews of their product means that a company’s brand on the internet has a major impact on their sales. The below are just some of the sites this information is shared.

• ・Blogs
• ・Review Site
• ・Q&A Sites
• ・Online Bulletin Boards

However, the information being spread on these sites does not just include real reviews, but also bad actors whose reviews can have negative impact. These reviews can spread quickly over the internet, but the impact is slow to counter, meaning that it is important to monitor these sites.

Getting manpower together to monitor all these sites is a difficult task however.

We can monitor these sites on your behalf to ensure there is no false information or attempts at defamation and report them immediately to you. Our service can be further refined to monitor specific sites, or to look for specific keywords.

• ・Useful for when you have insufficient manpower and need to check many sites frequently.
• ・Can monitor keywords on sites discussing your company or brand.

All information will be gathered into a report given directly to you, to ensure that reviews and bulletin boards are working as intended, and not being used as tools against you.